Skill based parallel servers under FCFS-ALIS and infinite bipartite matching
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note unusual time and place
We consider skill based parallel server systems under policy of first come first served and assign to longest idle server. Key quantities for this model are matching rates – what fraction of customers of type i are served by server type j.
Stability and performance are highly dependent on these matching rates and much is still unknown.
We discuss some relevant topics: product form solution and fluid scaling, reversibility of FCFS infinite bipartite matching model, heuristics for service systems design, and many server scaling.
Joint work with Ivo Adan, Marko Boon, Jean Mairesse, Ana Busic and Hanqin Zhang.
This talk is part of the Optimization and Incentives Seminar series.
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