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Using Inclusive Design to Focus on User Experience (UX)

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Inclusive design aims to ensure as many people as reasonably possible can use a product or service. So what do inclusive design approaches and tools have to say about these often diverse users’ experiences? This talk will highlight case studies to demonstrate how inclusive design tools can be used to augment a design process. One tool, the exclusion calculator will be highlighted to show how measuring the relationship between the capability of users, and the demand that the user journey requires for users to achieve their goals, can be used both diagnostically and summatively to predict population exclusion percentages.

This talk is part of the Engineering Design Centre Seminars series.

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