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How to help stakeholders of socio-technical systems understand resilience

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If you have a question about this talk, please contact Mari Huhtala.

Resilience is a concept that is talked about by academics, policy makers and industry leaders. It spans across domains, from ecology to engineering, but what does resilience actually mean and how do you make a system resilient? In this talk I will show how my thinking about resilience has developed based on interviews and workshops with stakeholders of socio-technical systems. My work has explored the relationship between resilience and other concepts including robustness, flexibility and adaptability. Three characteristics of resilient systems have been identified and represented using abstract diagrams. The current findings are now being used to design an interview study that aims to show how to increase stakeholder understanding of resilience

This talk is part of the Methodology in design research series.

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