Exploring healthcare staff responses to patient complaints

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• Alex Gillespie, Associate Professor, Department of Psychological and Behavioural Science, London School of Economics & Dr Mary Adams, Senior Research fellow, King’s College London
• Wednesday 04 December 2019, 16:00-18:00
• Cambridge Institute of Public Health, Large Seminar Room (First Floor), Forvie Site, Robinson Way. CB2 0SR.

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How perspectives from social sciences can help address practical questions of healthcare improvement

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This talk is part of the Primary Care series.

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