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Engineering the patient-provider experience

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A Fulbright Scholar, Dr Enid Montague’s research uses human factors and human-computer interaction methodologies, design principles and theories to understand health care systems to promote safety and patient-centred care. A current focus is on the role of trust between people and technologies in health care work systems. She looks at organisational and design factors that affect both workers and patients with the overall goal of understanding technology mediated interactions and designing new and effective health technologies. Her seminar will discuss her work with modelling to understand how patients and providers interact in primary care environments. She will also discuss the challenges and opportunities for designing future health care systems.

All welcome, no registration required.

This talk is part of the THIS Institute series.

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