University of Cambridge > Talks.cam > Cambridge Technology & New Media Research Cluster > Relational Rule, Trust and Automation

Relational Rule, Trust and Automation

Add to your list(s) Download to your calendar using vCal

If you have a question about this talk, please contact Tellef S. Raabe.

Trust is the ‘pithy matter’ of social and political order. Or so much contemporary theory and research holds or implies. The ways that people interact, observe others interacting, perceive that others are interacting, and cede behaviour because of real or perceived consequences for breaking those assumptions is wrought through with notions and practices of ‘trustworthiness’. Trust is, then, also a form of rule, or, if you prefer, of subordination.

This paper examines how trust, as a relational practice, is both a) central to the rapid advancement of internet 2.0 platforms as capitalist firms, and, b) actively but quietly used to shape how people relate to each other. I draw on ethnographic fieldwork with ‘Trust and Safety’ workers in the Bay Area to discuss some of the evolutions and processes that matter, and how these processes are increasingly automated -but not always in straightforward ways.

This talk is part of the Cambridge Technology & New Media Research Cluster series.

Tell a friend about this talk:

This talk is included in these lists:

Note that ex-directory lists are not shown.

 

© 2006-2019 Talks.cam, University of Cambridge. Contact Us | Help and Documentation | Privacy and Publicity