Safety Culture in Mental Health Crisis Teams and their Management

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• Terry Dickerson (University of Cambridge)
• Wednesday 18 January 2017, 11:30-12:00
• Sir Arhur Marshall Room, Engineering Design Centre, CUED.

If you have a question about this talk, please contact Mari Huhtala.

Poor mental health has been highlighted as one of the largest health issues that our society faces. There has also been a lot of press headlines about the lack of provision and the quality of mental health services. As with many other health services there is a drive to improve the delivery to increase quality and safety. The prevailing culture in an organisation is seen as a key factor to improvement. In this work, we used the Manchester Patient Safety Framework (MaPSAF) tool to gauge the safety culture in the crisis services in one mental health trust before and after the introduction of a service improvement tool and during a period of intense organisational reform. Overall, the results suggest that the services have a bureaucratic culture and that shifting the culture may be difficult to achieve through conventional organisational reform.

This talk is part of the Engineering Design Centre Seminars series.

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• Engineering - Mechanics, Materials and Design (Div C) - talks and events
• Engineering Design Centre Seminars
• Sir Arhur Marshall Room, Engineering Design Centre, CUED

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